Privacy policy

    Collection of Personal Information: We may collect personal information from you when you visit our website, register an account, make a purchase, or participate in promotions or surveys. This information may include your name, email address, mailing address, phone number, payment details, and other relevant information.

    Use of Personal Information: We use the personal information we collect to provide, maintain, and improve our products and services, communicate with you about your orders and inquiries, customize your shopping experience, and send you promotional offers and updates. We may also use this information to detect and prevent fraud, analyze trends, and comply with legal obligations.

  • Disclosure of Personal Information: We may share your personal information with third-party service providers who help us operate our website, process payments, fulfill orders, and provide other services. We may also disclose your information to law enforcement authorities, government agencies, or other third parties when required by law or to protect our rights, property, or safety.
  • Data Security: We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your browsing behavior and preferences. This helps us improve our website, customize your shopping experience, and provide targeted advertising. You can choose to accept or decline cookies through your browser settings.
  • Third-Party Links: Our website may contain links to third-party websites or services that are not owned or controlled by PetParadise. We are not responsible for the privacy practices or content of these websites, so we encourage you to review their privacy policies before providing any personal information.
  • Children's Privacy: Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately so we can take appropriate action.
  • Opt-Out: You may opt-out of receiving promotional communications from us by following the instructions provided in the communication or by contacting us directly. Please note that even if you opt-out, you may still receive transactional emails related to your orders or account. [email protected].
  • Data Retention: We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Afterward, we securely dispose of or anonymize your information in accordance with our data retention policies.
  • Changes to Privacy Policy: We may update our privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or sending you a notification. Your continued use of our website after such changes constitutes acceptance of the updated policy.
  • Contact Information: If you have any questions, concerns, or requests regarding our privacy policy or the handling of your personal information, please contact us or by mail at PetParadise, 123 Main Street, Anytown, USA.
  • Consent: By using our website or providing us with your personal information, you consent to the collection, use, and disclosure of your information as described in this privacy policy.
  • International Transfers: Your personal information may be transferred to and processed in countries outside of your own, where data protection laws may differ from those in your jurisdiction. By using our website, you consent to such transfers. [email protected].
  • California Privacy Rights: If you are a California resident, you have the right to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us using the contact information provided above.
  • European Union Data Subject Rights: If you are located in the European Union, you may have certain rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, or erase your personal data. To exercise these rights, please contact us using the contact information provided above.
  • Data Controller: PetParadise is the data controller responsible for the processing of your personal information in accordance with this privacy policy.
  • Legal Basis for Processing: We process your personal information based on various legal grounds, including your consent, our legitimate interests, and compliance with legal obligations.
  • Automated Decision Making: We do not use automated decision-making processes, including profiling, that produce legal effects concerning you or similarly significantly affect you.
  • Data Protection Officer: We have appointed a data protection officer (DPO) who is responsible for overseeing our privacy practices and compliance with applicable data protection laws. You may contact our DPO
  • Effective Date: This privacy policy is effective as and replaces any previous versions. Any changes or updates to the policy will be reflected on this page.