Terms and conditions

    Agreement to Terms: By accessing or using our website, you agree to be bound by these terms and conditions, as well as any additional terms and policies referenced herein. If you do not agree with these terms, please refrain from using our website.

    Intellectual Property Rights: All content, trademarks, logos, and other intellectual property displayed on our website are owned by PetParadise or its licensors. You may not use, reproduce, or distribute any of this content without prior written permission.

  • Use of Website: You may use our website for lawful purposes only and in accordance with these terms and conditions. You agree not to engage in any activity that could damage, disable, or impair the functionality of the site.
  • User Accounts: To access certain features of our website, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
  • Product Information: We make every effort to ensure the accuracy of product descriptions and prices on our website. However, we do not warrant that product descriptions or prices are accurate, complete, or current at all times.
  • Pricing and Payment: Prices for products and services are subject to change without notice. We reserve the right to modify or discontinue any product or service at any time. Payment for orders placed through our website is processed securely through our payment gateway.
  • Shipping and Delivery: We strive to ship orders promptly and accurately. However, we are not responsible for delays or errors in shipping caused by third-party carriers. Delivery times are estimates only and may vary based on location and other factors.
  • Returns and Exchanges: We accept returns and exchanges of unused, unopened products within a specified period from the date of purchase. Please refer to our return policy for detailed information on our return process and eligibility criteria.
  • Limitation of Liability: In no event shall PetParadise, its affiliates, or their respective officers, directors, employees, or agents be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of our website.
  • Indemnification: You agree to indemnify and hold PetParadise harmless from any claims, losses, liabilities, damages, costs, and expenses arising out of or in connection with your use of our website or any violation of these terms and conditions.
  • Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws, without regard to its conflict of law principles.
  • Dispute Resolution: Any disputes arising out of or relating to these terms and conditions shall be resolved through arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules.
  • Severability: If any provision of these terms and conditions is found to be unlawful, void, or unenforceable, such provision shall be deemed severable from the remaining provisions, which shall remain in full force and effect.
  • Waiver: Failure to enforce any provision of these terms and conditions shall not constitute a waiver of such provision or any other provision herein.
  • Entire Agreement: These terms and conditions constitute the entire agreement between you and PetParadise regarding your use of our website, superseding any prior agreements or understandings between you and us. [email protected].
  • Modifications: We reserve the right to modify or amend these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.
  • Contact Information: If you have any questions or concerns about these terms and conditions, please contact us.
  • Effective Date: These terms and conditions are effective as and shall remain in effect until modified or amended by PetParadise.
  • Third-Party Rights: These terms and conditions are not intended to confer any rights or benefits upon any third party.
  • Compliance with Laws: You agree to comply with all applicable laws, rules, and regulations in connection with your use of our website and any products or services purchased therein.